COMOS9 strives to provide a channel of entertainment to our customer in a positive way. In serving this purpose, we have in place major safeguards to promote and ensure responsible gambling. We encourage our customers to identify their degree of problem gambling risk through the assessment of the checklist below:

  1. Do you stay away from work or studying in order to gamble?
  2. Do you gamble to escape from boredom or unhappiness?
  3. When gambling and you run out of money, do you feel lost and in despair and feel the need to gamble again as soon as possible?
  4. Do you gamble until all your money is lost?
  5. Have you ever lied to cover up the amount of money or time you have spent gambling?
  6. Have you ever lied, borrowed or stolen to maintain betting habits?
  7. Are you reluctant to spend gambling money on anything else?
  8. Have you lost interest in your family, friends or hobbies?
  9. After losing, do you feel you must try and win back your losses as soon as possible?

problem gambling checklist

If the majority of the answers are 'yes', it may be a sign of gambling problem. We recommend that you:

  1. Gamble as a form of leisure.
  2. Avoid chasing losses
  3. Gamble only within your means
  4. Keep track of the time and amount of money spent

To seek advice and support on gambling problem, please visit GamCare at for further information.

Self Exclusion:

For customers who wish to self-exclude themselves from gambling, we provide a self-exclusion facility enabling customers to close their account(s) for a minimum period of six months up to five years as requested. Please contact Customer Services via the ‘Contact Us’ section of our website for more information.

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